Boys & Girls Clubs of Southeastern North Carolina

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Frequently Asked Questions

Parent and Member Handbook

Many questions can be answered by reading our Parent and Member Handbook Click Here
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How do I enroll a new child in the program?

Step 1: Choose Profile from tabs on top of site and select Add Member
Step 2: Answer questions regarding new child
Step 3: Select Enroll Now or go to Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose Manual Pay or Auto Pay
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Choose frequency of payments
  • Hit Continue to Payment Options
Step 4: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
You have enrolled your child
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How do I enroll an existing child in a new service?

Step 1: Choose Enroll Tab from top of website or from the User Account on top left side of website.
Step 2: on Member Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose manual payment or auto payment
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Choose frequency of payments
  • Click Continue to Payment Options
Step 3: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
You have enrolled your child
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How do I change/update information about my child?

Step 1: Choose Profiles and then Members from top of website, and select the child you want to update
Step 2: Choose the tab with the information you want to update
Step 3: Choose Edit This Information at below the information
Step 4: Edit the information you want and click Update this Information
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Which Campus should I choose for my child?

The Campus you want to select is where your child will be attending the primary service in which they are participating. This is typically the site or school your child attends.

New Hanover County:

Carl B. Brown, Jr. Youth Center (grades K-5) 2759 Vance Street Wilmington, NC 28412 910-392-0747 ext. 106

Montgomery-Register Teen Center (grades 6-12) 2759 Vance Street Wilmington, NC 28412 910-392-0747 ext. 104

Houston Moore Housing Authority 1601 S. 13th Street Wilmington, NC 28401 910-471-5494


Onslow County:

Clyde Erwin Elementary 323 New River Drive Jacksonville, NC 28540 910-340-6361

Dixon Middle School 118 Ridge Field Avenue Sneads Ferry, NC 28445 910-340-1558

Heritage Elementary 7444 Richlands Highway Richlands, NC 28574 910-934-3925

Lighthouse Baptist Church 253 Burgaw Highway Jacksonville, NC 28540 910-660-1218

Richlands Elementary 415 Cow Horn Road Richlands, NC 28574 910-340-2391

Sand Ridge Elementary 868 Sand Ridge Road Hubert, NC 28539 910-340-6364

Stateside Elementary 132 Stateside Boulevard Jacksonville, NC 28546 910-934-7002

Summersill Elementary 250 Summersill School Road Jacksonville, NC 28540 910-340-6360

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